Healthcare Billing Customer Service Associate
Join GeBBS Healthcare Solutions as a Healthcare Billing Customer Service Associate and become part of a dynamic team dedicated to delivering exceptional service in the healthcare industry. In this role, you will play a crucial part in ensuring accurate billing processes, resolving customer inquiries, and maintaining high standards of customer satisfaction. Located in the vibrant city of Denpasar, you'll be part of a team that values innovation and excellence.
As a Healthcare Billing Customer Service Associate at GeBBS Healthcare Solutions, you will handle customer inquiries, process insurance claims, and ensure all billing information is accurate and up-to-date. You'll work with a variety of healthcare providers, including clinics, hospitals, and medical practices, to resolve billing issues and provide excellent customer service. This role offers a unique opportunity to work in a fast-paced, rewarding environment where your contributions directly impact patient care and financial operations.
📋 Tanggung Jawab Pekerjaan
- Handle customer inquiries related to healthcare billing and insurance claims
- Process insurance claims and verify the accuracy of billing information
- Resolve billing disputes and ensure all financial transactions are accurate
- Maintain and update patient records and billing information
- Collaborate with healthcare providers to ensure timely and accurate billing
- Provide exceptional customer service to patients and healthcare providers
- Assist in training new staff on billing procedures and customer service best practices
- Stay updated on industry regulations and best practices in healthcare billing
🎓 Kualifikasi & Syarat
- High school diploma or equivalent
- Minimum of 1-2 years of experience in customer service or healthcare billing
- Proficient in using billing software such as Epic, Cerner, or similar systems
- Strong knowledge of healthcare insurance and billing processes
- Excellent communication and interpersonal skills
- Ability to work well under pressure and meet tight deadlines
- Familiarity with medical terminology and healthcare industry standards
- Willingness to travel to various healthcare provider locations as needed
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang